Local In-house expertise & no subcontractors
Local In-house expertise & no subcontractors
Scheduling service is quick and easy. You can call, text, or fill out our online request form to set up your appointment. We’ll confirm your details, schedule a convenient time, and secure your booking with the service call fee. On the day of your appointment, your technician will call with an estimated arrival time so you’ll know when to expect us.
We provide service appointments Monday through Friday from 8:00 AM to 5:00 PM. If you need a specific time window or have an urgent issue, just let us know when booking, we’ll do our best to accommodate your schedule.
After diagnosing the issue, our technician will explain what’s wrong and provide a clear estimate for the recommended repair. Many parts are stocked on our vehicles, allowing us to complete most repairs on the same day. If a part needs to be ordered, we’ll schedule a return visit as soon as it arrives so your appliance is back up and running quickly.
In most cases, yes. We aim to finish repairs during the first visit whenever possible. If a special part must be ordered or additional diagnostics are needed, we’ll schedule a prompt follow-up to complete the job efficiently.
To make your visit go smoothly, clear the area around the appliance and make sure it’s easily accessible. If possible, have the brand and model number ready before your technician arrives, this helps us identify parts faster and complete your repair sooner.
No problem! If you need to cancel, simply let us know before 5:00 PM on the day the service call fee was collected, and we’ll issue a full refund. We understand plans can change and are happy to reschedule your visit when it’s convenient for you.
Payment for the service call is collected when scheduling your appointment. If your repair requires replacement parts or new equipment, we’ll collect a 50% deposit before ordering materials. The remaining balance is due once the repair is complete and your appliance or system is fully operational.
We accept all major credit cards, checks, and cash, so you can choose whichever method is most convenient.
Yes. For appliance and electrical repairs, the service call fee covers the cost of sending a technician to your home to diagnose the issue and provide an estimate. If you approve the repair, that fee is applied toward the total cost.
If you’re not ready to proceed right away, your estimate remains valid for 30 days, and the fee will still be credited if you schedule within that timeframe.
Please note: For heating and air or commercial appliance repairs, the service call fee does not apply toward the total repair cost.
If you’d like us to diagnose more than one appliance during a single visit, we offer a 50% discount on the service call fee for each additional appliance. It’s a simple way to save time and money while taking care of multiple issues at once.
All work is performed by our in-house team of trained and experienced technicians. We never subcontract our jobs — every repair is handled by a professional dedicated to quality, safety, and excellent customer service. Learn more about our team at https://ultimateappliancehvac.com/about-us/.
Yes. Our technicians are trained to service a wide range of brands and models, including major manufacturers like Whirlpool, GE, Maytag, Electrolux, and more. They stay current with the latest repair techniques and technologies to ensure every customer receives the ultimate service experience. You can view all the brands we service at https://ultimateappliancehvac.com/brands/
Yes, we install all major home appliances, including refrigerators, ovens, washers, dryers, dishwashers, ranges, garbage disposals, and water heaters. Our technicians follow strict installation standards to ensure your new appliance is set up safely, efficiently, and ready for use.
Yes, we service and repair gas appliances, including stoves, ovens, dryers, and ranges. Every repair is performed with safety as our top priority to ensure your appliance operates correctly and meets all safety codes.
For safety and liability reasons, we typically do not install customer-supplied parts. In rare exceptions where we agree to do so, please note that we cannot offer a guarantee or guarantee on the repair, including any additional parts or service visits required.
Every home is unique. Our professionals perform a detailed heat load calculation to determine the correct HVAC system size for your space. This ensures your home stays comfortable year-round while maintaining energy efficiency.
Yes, we handle both HVAC repairs and full system installations throughout the Greater Chattanooga Area. Whether you need a brand-new unit or maintenance on your current system, our experienced technicians will help you find the right solution for your home and budget.
Yes. We stand behind our work with a 3-year guarantee on parts and a 90-day guarantee on labor. This guarantee gives you peace of mind and confidence that your repair was completed with care and quality, part of what we call the ultimate service experience.
All repair estimates remain valid for 30 days from the date they’re issued, giving you time to review your options and make a decision without pressure.
Look for a sticker just above the drum.
Normally found on a sticker behind the door.
Normally on a sticker behind the lower storage drawer. Sometimes located on the rear panel.
Look inside the main compartment on the interior wall or ceiling.
